FAQ

Answers to common ride, rider, payment, and safety questions.

Can riders accept by mistake?

No. Ride requests use a swipe-to-accept control and a reject button.

Can I pay cash?

Yes, cash after ride is supported. Online and manual payments can be enabled from Admin settings.

How is the nearest rider selected?

The system filters approved online riders with active GPS, then orders them by distance, rating, and cancellation rate.

Can I book outside a service area?

Only when Admin enables intercity or out-of-area bookings for that service area.